Shipping Policy

We process all orders within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Order processing time is different from order shipping time and it refers to the time we take in packaging and dispatching it.   

 

Domestic Shipping Rates and Estimates

 

Shipping option	Estimated delivery time	Price
Economy	5 to 8 business days	$5
Standard	3 to 4 business days	$10
Express	1 to 2 business days	$20

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at contact@mongsquellc.com with your name and order number, and we will look into it for you.

 

If you have any further questions, please don't hesitate to contact us at contact@mongsquellc.com.