Refund policy

Return and Refund Policy

At MONÉGASQUE, your satisfaction and safety are our top priorities. For this reason, our refund policy is straightforward and hassle-free.

Refund Eligibility:

If you encounter any issues with your product, such as defects or damage, or if you receive the wrong item, please contact us within 30 days of receipt at contact@monegasquellc.com.

To Request a Refund:

Contact us with the issue and your receipt or proof of purchase. We will review your request and guide you through the refund process.

Please Note:

• Our refund policy does not cover sale items or gift cards.
• Custom products (such as special orders or personalized items) are non-refundable.
• Refunds will be processed to your original payment method and may take time to appear in your account.

Exceptions:

Perishable goods and certain other types of items cannot be returned. Contact us for any concerns regarding your specific item.

Refunds:

Upon receiving and inspecting the returned product, we'll inform you about the approval or rejection of your refund. Approved refunds will be credited to the original payment method.